Cody L. Dean 

Operating Systems
Windows 2000, XP, Vista, 7, 8
Windows Server 2003, 2008, 2008 R2, 2012
Linux (Redhat, Fedora, Ubuntu)
Unix (FreeBSD)

Career History and Accomplishments

State of Michigan (Lansing, MI)
Department of Technology, Management & Budget
January 2012 thru Present

Information Technology Programmer/Analyst – Technical Services

• Provide support for Microsoft Servers
• Configure, implement and maintain networked server hardware and operating systems
• Create scripts used to automate daily systems functions (PowerShell)

State of Michigan (Lansing, MI)
Department of Technology, Management & Budget
October 2011 thru January 2012
Information Technology Programmer/Analyst – Agency Services supporting Treasury

• Develop and maintain Treasury’s complex SAP tax system.
• Gather business requirements from client.

State of Michigan (Lansing, MI)
Department of Technology, Management & Budget
May 2011 thru October 2011
Information Technology Technician – DataCenter Operations

• Performs a range of microcomputer, network, and/or mainframe operations support activities.
• Monitoring and handling incidents, batch jobs and tape library

State of Michigan (Lansing, MI)
Department of Technology, Management & Budget
June 2010 thru May 2011
Student Assistant

• Configured and administrated Windows Server 2008 and IIS 7.5
• Assisted the operations division with the rollout of 3000 new lease computer for MDOC.
• Project and Resource Management and Documentation for existing systems.  (SUITE, SEM, DIT)

Rocky’s Great Outdoors          (Burton, MI)
September 2003 thru June 2010
System Administrator & Sales Associate

• Maintained and implemented network wide systems in a corporate environment.
• Eliminated the need for outsourced system management, saving the company money

Certifications

ITIL® v3 Foundations
ITIL® v3 Service Operations